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GENERAL TERMS AND CONDITIONS OF SALE WARRANTY AND CUSTOMER SERVICE POLICY

Please read the following carefully

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​Warranty Intella Lifts: Five (5) year manufacturing defects warranty on our Intella Lifts mechanism.

Warranty does not cover shipping to and from factory.

Delivered merchandise is covered by the applicable manufacturing warranty. Returned standard product offering is subject to a 15% inspection and re-stocking fee.

 

NO WARRANTY IS EXTENED TO:

• Damage resulting from negligence, misuse, accidents, abuse

• Any tampering with, any electronic component or any alteration of the device will deem warranty null/void.

• Damage incurred as a result of customer transportation of goods.

• Damage or failure of the product resulting from chemical treatment or improper cleaning.

• Damage from electrical supply malfunctions, acts of God, wiring from outside the device.

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LIMITATION OF REMEDIES

• The remedies set forth herein shall be exclusive remedies available to the Buyer and in lieu of all other remedies, and the liability of Seller, whether in contract, in tort, warranty or otherwise, shall not exceed the price of goods sold, supplied or furnished by Seller.

• Seller shall not be held liable by the Buyer or any related parties for any expenses that may be incurred in order to remedy any defect, including shipping to and from factory.

 

Custom Orders: Are subject to a 30% restocking charge if cancelled more than three days after placement of the order. Special/Custom orders in production at the manufacturing level cannot be cancelled. Delayed orders from the manufacturing level occur from time to time. We do our best to keep you informed of the status of your order; delays of orders do not constitute grounds for cancellations. Note: ALL CUSTOM LIFT ORDERS ARE FINAL

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Delivery Terms: Delivery fees are non refundable if the delivery has been made. Merchandise transported by the buyer shall unless otherwise advised in writing prior to transportation be deemed to have been inspected by the buyer and free from damage. If access is not available for any reason the buyer is liable for all costs incurred in connection with the attempted delivery of the merchandise. If the buyer is unable to accept delivery, an additional charge will be made for storage and redelivery if applicable.

 

 

All claims for service for damage caused during delivery shall be reported immediately upon receipt of goods. Emailing of pictures of damaged goods to info@activateddecor.com will accelerate the correction process.

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